privacy and policy

Privacy & Policy

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Privacy and Policy of Tecdrives Solution

INTRODUCTION :

Welcome to Tecdrives Solution! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This policy outlines how we collect, use, and protect your data in compliance with legal requirements.

SCOPE:

This policy applies to all users of our website, www.tecdrives.com, and all services provided by Tecdrives Solution, including website development, SEO, social media marketing, digital marketing, logo making, e-commerce store building, and Shopify management.

DATA COLLECTION:

What We Collect:

  • Personal Information: Name, email address, phone number, and physical address.
  • Non-Personal Information: Browser type, device information, and IP address.
  • Cookies: Data about your usage patterns and preferences.

DATA USAGE:

How We Use Data:

  • To improve our services and enhance your user experience.
  • To communicate with you and provide customer support.
  • For marketing and promotional activities.
  • To ensure security and prevent fraud.

DATA SHARING:

Who We Share With:

  • We may share your data with service providers and partners to assist in delivering our services.
  • We may disclose information if required by law or with your explicit consent.

DATA PROTECTION:

How We Protect Data:

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes

  • We implement encryption and access controls to safeguard your data.
  • We conduct regular security audits and updates.

CLIENT RIGHTS:

Your Rights:

  • You have the right to access, correct, or delete your personal data.
  • You can submit data requests to us.
  • You have options to manage your cookie preferences.

HOW TO CONTENT US:

  • For any questions or concerns regarding your privacy, please contact us at: 

REFUND POLICY:

At Tecdrives Solution, we strive to ensure your complete satisfaction with our online services, including website development, SEO, social media marketing, digital marketing, logo making, e-commerce store building, and Shopify management. If you are not entirely satisfied with the service provided, we offer a full refund within 30 days of the initial purchase. To be eligible for a refund, please contact us at +1 (737) 387-5950 or via email at Henry@tecdrives.com with your order details and the reason for your request. Our team will review your case and process the refund promptly if it meets our policy criteria.

Please note that refunds are only applicable for services that are incomplete or have not met the agreed-upon requirements. Completed projects or services that have been fully delivered and accepted by you are not eligible for a refund. We are committed to addressing any issues and working with you to ensure a satisfactory resolution. Thank you for choosing Tecdrives Solution for your online service needs.

CONCLUSION:

At Tecdrives Solution, we are dedicated to safeguarding your privacy. We encourage you to review this policy regularly to stay informed about how we protect your data.

Thank you for trusting Tecdrives Solution with your online service needs.